Shipping and delivery

Order dispatch timeframe

Sometimes Trouble and Strife prints will be made to order. In these instances, please allow 1-3 days for your order to be made and dispatched.

Shipping rates

To keep things easy, I offer flat-rate shipping on all print and ceramic orders. Every order includes tracking, and you’ll receive your tracking number via email once it’s on its way.

Prints
$10 - Economy
$14 - Courier

Ceramics
$16 - Economy
$20 - Courier

Original works
I offer free shipping on original works.

Please note I cannot deliver to PO Boxes.

Delivery timeframes

For in stock orders placed before 10am I will aim for same-day dispatch.

Economy - Up to 3 working days*
Courier - Next working day*

*I use NZ Post to ship all of my orders. Delivery timeframes are a guide only. Delivery outside major towns and cities, including to and from rural or remote areas will take longer.

International shipping

I currently do not offer international shipping. However, if you simply must have something email me at troubleandstrifenz@gmail.com and I will see what I can do.

Damaged items

I take great care when packaging your order, but if something arrives damaged, please email me at troubleanstrifenz@gmail.com within 48 hours of receiving it. Be sure to include a photo of the damage so I can sort things quickly. I’ll do my best to replace or resolve the issue as soon as I can.